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FIXED: eSchool (SIS) Registration Screen Issue

Saturday, February 9, 2019 (11:00AM)

The update is in place and service has been restored to TAC & SIS.


Friday, February 8, 2019 (1:00PM)

eSchool (SIS) users continue to experience issues making registration changes to existing students or adding new students. Our vendor will be attempting to update the system around 9:30PM this evening which may result in a brief outage to HAC, TAC & SIS. Technology Services will continue to monitor the situation. Thank you for your patience and understanding.


Friday, February 8, 2019 (11:00AM)

eSchool (SIS) users continue to experience issues making registration changes to existing students or adding new students. Our vendor has identified the source of the problem, unfortunately they were not able to perform the update last night. Technology Services will continue to monitor the situation and will provide further updates as we receive them from the vendor. Again, we apologize for any inconvenience this is causing and thank you for your patience and understanding.


Thursday, February 7, 2019 (8:00PM)

eSchool (SIS) users continue to experience issues making registration changes to existing students or adding new students. Our vendor has identified the source of the problem and has scheduled a system update for this evening to correct the problem. The update will be performed around 9:30PM and may result in a brief outage to HAC, TAC & SIS. Technology Services will continue to monitor the situation.


Thursday, February 7, 2019 (8:00AM)

eSchool (SIS) users continue to experience issues making registration changes to existing students or adding new students. Technology Services continues to monitor the situation. Our vendor has identified the source of the problem and is working on a plan to implement a fix for our District. We apologize for any inconvenience this is causing and thank you for your patience and understanding. 


Wednesday, February 6, 2019 (3:00PM)

eSchool (SIS) users are currently experiencing issues making registration changes to existing students or adding new students. Technology Services continues to monitor the situation. Our vendor is working to resolve the issue as soon as possible for our District. We apologize for any inconvenience this is causing and thank you for your patience and understanding. 


Wednesday, February 6, 2019 (12:30PM)

eSchool (SIS) users are currently experiencing issues making registration changes to existing students or adding new students. Our vendor is working to resolve the issue as soon as possible for our District. We will provide updates on the Support Center homepage. We apologize for any inconvenience this is causing and thank you for your patience and understanding. Our next status update will be provided at 1:00PM.