We have upgraded the Technology Services helpdesk to an improved District Support Center. The new support portal brings with it a much improved knowledge base where you can search for quick answers to your questions. If you are unable to find what you need, you can easily submit a support request.
Access the IPSD Support Center by visiting the SSO and clicking the Support Center link.
Support Center Homepage
Enter keyword(s) in the search box to find answers as well as your open support cases. Hit enter for the list view or just click on the item.
You can now also see service items within the search. Click on the appropriate item to submit a new request.
Do you need assistance from our support teams?
Visit Submit a Support Request.
You can update your case by simply entering your information and clicking Reply at the lower left.
Type keyword(s) in the home page search box if you know which case you’d like to see.
You can view your entire case list by clicking on Review Your Support Cases.
Click on a case to see the summary page and add a reply.
You can also update your case by replying to your case notification email.