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Cannot Play Video Shared on Google Classroom

APPLIES TO 

Chrome and Google Classroom


ISSUE

 

Unable to play a video that the teacher has posted in Google Classroom.


CAUSES

 

This can occur when the YouTube video is shared via Google Classroom. This includes Screencastify videos as they use the same player as YouTube videos.


RESOLUTION

 


  • If no one in the class can access the video, please contact your teacher to approve the YouTube video. (Applicable only to students in grades 6-12.)




NOTE FOR STAFF

  • YouTube is blocked for elementary students. If using Screencastify within Google Classroom, it uses the same player as YouTube and therefore will not work. Videos can be shared with parents or families from Google Drive or must be converted using WeVideo to a format that will play on the student's Chromebooks. 

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