How do I reset or create a student account password?

August 17, 2020: As a result of remote learning, Technology Services updated the password reset process for students and removed all password reset questions and answers. Students in grades K-12 can now reset their passwords. As part of increasing student account security, any students who previously could not reset their password, are also now able to do so. This is because staff 1:1 support will not be available for students. The following instructions will guide students and their parent/guardian(s) through the password reset process. Picture-based login remains available for K-1 students. A guide to creating picture logins for K-1 students can be found here.

To reset your District password:

  1. Ask your parent/guardian to visit *ParentVUE (https://il-ipsd-psv.edupoint.com/PXP2_Login_Parent.aspx) and log in with their ParentVUE user name and password.
  2. Using the drop-down menu in the upper left-hand corner, they will select the student who needs a password reset from the drop-down menu, noting their student ID number.

  3. Your parent/guardian will click the "Student Info" tab.

  4. They will scroll on the page, locate the Self-Service Password Reset PIN, and provide you with the number.
    The PIN number resets every four hours and within 30 minutes of use.

  5. Visit the *SSO student self-service password page (https://sso.ipsd.org/portal/claim/step1).

  6. Enter your District user name (without k12.ipsd.org), your student ID number, and the self-service password PIN provided by your parent/guardian.

  7. After verifying this information, you can select and enter your new password.

*ParentVUE and SSO student password pages can also be accessed on District Chromebooks from the Apps section at the lower left of the screen before login.

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