We are continuing to load information about students in the District over the next several weeks. Also, we are not loading all historical report cards, and this was also not available in Home Access Center. You can access all of your student’s previous grades under “Course History” in ParentVUE. Moving forward, you will be able to access report cards that are generated for future semesters.
Student Password Reset Process Updated
On August 17, 2020, Technology Services updated the password reset process for students and removed all password reset questions and answers. Students in grades K-12 can now reset their passwords using a self-service password reset PIN available in ParentVUE. Click here for more information about the student password reset process.
- Support Center
- 204SIS and Synergy (Staff)
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ParentVUE and StudentVUE (Student Information System)
- About ParentVUE & StudentVUE
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Logging In
- Logging in to ParentVUE
- Reset Your ParentVUE Account Password
- FAQ: I received my password reset email but when I try to reset the password it says that my first and last name do not match the information on file.
- FAQ: I requested a password reset but never received the email - I checked my SPAM and junk folder too.
- Managing Your Account
- Attendance & Absences
- Documents
- Calendar
- Class Schedules
- Course History
- Grade Book
- Online Registration
- Report Cards
- School Information
- Student Information
- Synergy Mail
- Test History
- Zoom Meetings
- Curriculum and Instruction
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Technology Services
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Accounts, Password and Access
- How do I add a subscriber email address to a ListServ?
- How do I view all subscribers on a ListServ?
- What should I do if I forgot my staff district password?
- How can I get an account set up for a Student Teacher?
- How to do I reset a password for an account that is not a district account?
- How do I update my district password challenge questions?
- What do I do when SSO links are not responding?
- How do I access District resources remotely using VPN?
- How do I reset or create a student account password?
- How to Create a Picture Login for K-1 Students
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Computer Peripherals and Media
- How do I dock my laptop with a projector?
- How do I duplicate to my projector?
- How do I extend to my projector or monitor?
- How do I configure my dual monitors?
- Smart Board 680 Model Reference
- Data Projector Remote Lost or Broken
- Data Projector Bulb Needs to Replaced
- SMART Board Touch and Pens Not Working
- My docking station is not working correctly
- How can I fix the image size on my projector and monitor at the same time?
- How do I fix a "SMART Board Not Found" error?
- Can I use a personal device for E-Learning?
- Turn a Spare Laptop or Desktop to a Wireless Display ("Second Monitor" - Windows 10 Only***)
- How to Open and Close the Privacy Camera Shutter for the HP EliteBook x360 830 G6 (2020 - HS Laptop)
- Orient and Align a SB680 SMART Board
- Calibrate and Orient a SBM680 SMART Board
- How to Use a 3-Display Setup with your Staff Laptop
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Email and Messaging (O365)
- Office 365 Outlook on the Web
- How to Setup IPSD Email to your Apple iOS Device or iPhone
- How to Setup IPSD Email to your Android Device or Phone
- How do I change my default reply option in Outlook Webmail?
- Microsoft Outlook – 5/2/19 Security Alert Message
- How to Subscribe and Post to 204-FORSALE Listserv
- How to change the time zone in the desktop version of Outlook 2016
- How to change the time zone in the Office 365 Outlook web app
- How do I restore a recently deleted E-Mail?
- What do I do when I suspect a phishing email?
- How do I remove auto complete email addresses in Outlook Webmail?
- Outlook on the web – New experience coming soon!
- How to upgrade to Microsoft Office 365
- How to fix a Chrome error when opening Office 365
- How to Import Mail from a PST file using Outlook 2016
- Skype for Business
- How to Keep Mail out of Junk Folder in Outlook on the Web
- Save Outlook mail to PST
- Exporting contacts from Outlook on the web
- Exporting contacts from Outlook
- Not Receiving Synergy Mail Notifications
- Forms
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Google Chrome & Chromebooks
- How do I update my Chromebook with Gopher Buddy?
- How do I enable Flash in Chrome?
- How do I manage my downloaded files in Google Chrome?
- How do I login to Google Chrome?
- Chromebook 1:1 Repair Workflow Guide including Lost Equipment and Damages
- Chromebook Display has Split Horizontal Screen
- Chromebook Not Connected to G Network
- Why do I get random pop-ups on my computer?
- How do I restore Google to be my default search engine?
- Why is spellcheck in my Google Docs not working properly?
- How to Remove a User Profile on a Chromebook
- SSO Invalid Authentication State: or Chromebook login issue
- How to select a new printer in Google Chrome
- How to fix issue with Smart Ink and Google Slides
- YouTube Branded Account Repair
- Camera or Microphone is not working in Chrome
- How can I get my Chromebook to automatically rejoin my home network?
- Chromebook Won't Power On
- Cannot Play Video Shared on Google Classroom
- Websites are Not Working in Chrome
- How do I use the on-screen keyboard on my Chromebook?
- Troubleshoot Camera, Microphone, and Speakers on a Chromebook. Zoom - Mic and Audio Settings.
- How do I connect to a Zoom meeting with my Chromebook from Google Classroom?
- Why is Google Chrome asking me to sign in?
- How do I sign-out of Google Chrome?
- How do I add or remove a profile in Google Chrome?
- How to Resolve Audio Issues in Zoom Meetings on G5 Chromebook (only)
- Chromebook Mic Volume and Headphone setup
- Disable Bluetooth on Chrombooke
- Uninstalling Apps and Reinstall the Zoom App on a Chromebook
- Network & WiFi
- Online Registration: New Students
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Online Registration: Returning Students
- Parent overview for completing Online Registration for current students
- Parent overview for Walk-In Registration
- Starting a New Online Registration Form
- Student Information Section (English)
- Sección para Revisar la Información de Contacto
- Student Mailing Address Section
- Review Contact Information Section
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PushCoin
- What if I don't want to receive my student's daily purchase receipts?
- Can students share a PushCoin Wallet?
- What if my student qualifies for free or reduced-price lunch?
- What if my student qualifies for a fee waiver?
- What happens if I forget to add funds to my student's PushCoin wallet?
- When can I fund my student’s PushCoin Wallet?
- What if I have more questions about PushCoin?
- How do I view my student’s lunch purchases?
- Why did I receive a deposit receipt for a deposit I did not make/authorize?
- How do I access the Webstore through my PushCoin account?
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Software
- How do I log in and activate my Adobe software?
- How do I clear my browser cache?
- How do I stop DVD playback from automatically starting?
- How do I download Adobe Creative Cloud apps at home?
- How to install the Windows 10 version 1809 upgrade
- How do I Join and Manage a Zoom Meeting?
- How to resolve HEIC picture format issues
- How to Revert to Adobe Creative Cloud Apps to Earlier Versions
- How do I schedule a Zoom meeting?
- What troubleshooting steps can I take for Zoom meetings?
- How to use Zoom screen sharing with computer audio
- How to Compress a PDF File
- My Smart Notebook software license has expired. How do I renew the license?
- Why do my volume controls keep muting themselves during Zoom calls?
- How to create a poll in Zoom
- Sharing your screen (iOS) with the Zoom Desktop Client
- Sharing your screen (Android) with the Zoom Desktop Client
- How to Check your Version Number or Update your Zoom Desktop Client
- How do I enable live transcription / closed captioning in my Zoom meeting?
- Zoom - Reducing your Internet & Bandwidth Footprint (Staff and Students)
- How do I test logging in to Zoom for my online meeting?
- Zoom Meetings Default to Login Required (9/29/2020)
- Add a Zoom Breakout Room After Assigning
- Guide to Overall Zoom Chromebook Troubleshooting
- Installing Software from the Software Center or Company Portal - PC
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Accounts, Password and Access